We stayed at Summit Hotel just before Christmas, and overall, our experience was positive, though with a few drawbacks. The room itself was excellent as usual—very spacious, which was much appreciated with our two small children. The extra-large double bed and single bed, which we easily pushed together, made it convenient for everyone to sleep comfortably. On the positive side, the pool is always a great feature, especially for families with small children. The convenience of the covered walkway to Robinsons mall across the street was another major plus, making it easy to shop or grab a meal without getting wet. Overall, Summit Hotel remains a good option for families, but some improvements in handling peak season issues and managing room humidity would enhance the experience.
Jenny
janeiro de 2025
free parking and few steps to the mall staffs are very polite and always smiling. rooms are practically good. rooms service is great from room cleaning and helping us to bring our luggage to our room. feel welcome everytime i enter the front door. Door crews and lobby crews are fabulous.
Anne
janeiro de 2025
The location was very good next to Robinsons mall many eating options there, the staff and reception all did an amazing job at making sure we were happy there
Gavin
agosto de 2024
The staff from the front desk and security people were accommodating, nice, and friendly. The breakfast every morning was perfect and delicious. It felt like home.
Linelyn
abril de 2024
Employees are awesome with over the top customer service. I was greeted by name ever day and I felt like they had genuine concern for making my stay comfortable. This is my second stay at Summit Hotel and many of the employees remembered me from the first stay. There is no words that could describe how attentive the front desk staff are. Massive smiles and gratitude from the whole staff. Best place to stay in Tacloban.
Gary
abril de 2024
I didn’t have the breakfast but it was right beside the mall so I had plenty of other choices room was clean and quiet
Bobby
setembro de 2024
I like its accessibility to Robinsons mall, so you can get anything you need. Also like all their respectful Staff and overall environment. Plus the food. I love everything I ate in their resto. 🙂
Janellyn
julho de 2024
Location is next to Robinson Mall and the Transit Terminal, which is convenient. Room was comfortable although, rain water entered the room and shorted a telephone charging chord, that needed to be replaced.
Michael
dezembro de 2024
Really comfortable room with a nice view overlooking the town.. The bed was so comfortable I didn't want to get out of it... Good choice of cable channels... The staff were outstanding...from the reception staff to the cleaners and last but not least the restaurant staff..all were genuine friendly and helpful.They were always smiling and eager to serve. The hotel is in a great position right next to Robinsons. Breakfast was very good with lots of choice and plentiful.Worth the money
Salvatore
agosto de 2023
Room is as illustrated in Advert, comfortable and relatively clean for the price. Located next to Robinsons Mall complex for convenience and a trike ride away from downtown.
Chris
janeiro de 2025